Shipping policy
Shipping Policy – Fiza Noor
At Fiza Noor, we aim to provide a seamless shopping experience, ensuring your orders are delivered promptly and safely across Pakistan. Below are the details of our shipping process, delivery timelines, and payment options.
Shipping Locations
- Nationwide Delivery: We ship across all regions in Pakistan.
Processing Time
- Orders are processed within 1-2 business days after confirmation.
- You will receive a confirmation email or SMS once your order is processed.
Delivery Time
- Standard Delivery: 3-7 business days.
- Please note that delivery times may vary depending on your location and any unforeseen delays (e.g., public holidays).
Shipping Charges
- Free Shipping: Available on all orders with no minimum purchase requirement.
Payment Options
- Cash on Delivery (COD): Pay when your order arrives.
- Online Payment: Secure payment via credit/debit card or mobile wallets at checkout.
Order Tracking
- Once shipped, you will receive a tracking number via email/SMS to monitor the status of your delivery.
Delivery Policy
- In case of unsuccessful delivery (e.g., wrong address or recipient not available), the courier will attempt re-delivery.
- If the order remains undelivered after multiple attempts, it will be returned to us, and we will contact you for further instructions.
Returns & Exchanges
- 7-Day Return Policy: If you are not satisfied with your order, you may request a return or exchange within 7 days. Please refer to our Return Policy for more details.
Customer Support
- For any shipping-related questions or issues, please contact our support team at:
Email: support@fizanoor.com
Phone: +92-3114264853